Publications

Academic

Evaluation of “I Sing The Body Electric”- Innovative adolescent health education program (2007). Electronic Journal of Health Education. Co-authored with Kathy Phillips and Julie Dietz.

Communication apprehension in upper-level accounting students: An assessment of skill development.  (2001). Journal of Education for Business. Co-authored with Tim Mills.

Surfing the Internet and other related dramas. (1998). Speech Communication Teacher. Co-authored with John Parrish-Sprowl and Rod Carveth.

Chinese Students’ Recognition of Typical American Cultural Situations: Implications for English as a Second Language Instruction. (1997). Journal of the Illinois Speech and Theater Association.  Co-authored with He-ping Cheng.

Decreasing Employment Process cycle Time: A Case Study. In Morgan, & Smith, J. E. (1996). Staffing the New Workplace: Selecting and Promoting for Quality Improvement. Milwaukee, WI: ASQC Quality Press.

How to Flow Chart your way to Process Efficiencies. Fleet Executive (November 1994). 

Managerial Strategies for Dealing with Difficult Subordinates. The Southern Communication Journal.  (Spring, 1993).  Co-authored with Craig Monroe and Vince DiSalvo. 

Communication Apprehension among High School Dropouts. The School Psychologist (March, 1992). Co-authored with Craig Monroe and Robert D. Burrell.

Conflict Behaviors of Difficult Subordinates:  Effects of Gender. The Southern Communication Journal.  (Fall, 1990). Co-authored with Craig Monroe, Vince DiSalvo, and James Lewis

Evaluating Teaching Effectiveness:  A Methodological Approach. Bulletin of the Association of Communication Administrators.  (1989). Co-authored with Craig Monroe.

Conflict Behaviors of Difficult Subordinates.The Southern Communication Journal. (Summer, 1989). Co-authored with Craig Monroe and Vince DiSalvo.

Communication Apprehension and Avoidance of Post-Secondary Education. The School Counselor.  (November, 1988). Co-authored with Craig Monroe.

Proprietary

Departmental eBook, Fall 2011, 2012, 2013.

Department of Communication Studies Self-study, Lead Author, Fall 2007.

I Sing the Body Electric evaluation report: Year three. (2007) Sarah Bush Lincoln Health System. Co-authored with Julie Dietz and Kathy Phillips.

I Sing the Body Electric evaluation report: Year two. (2006) Sarah Bush Lincoln Health System. Co-authored with Julie Dietz and Kathy Phillips.

I Sing the Body Electric evaluation report: Year one Follow-up. (2005) Sarah Bush Lincoln Health System. Co-authored with Julie Dietz and Kathy Phillips.

I Sing the Body Electric evaluation report: Year one. (2004) Sarah Bush Lincoln Health System. Co-authored with Julie Dietz and Kathy Phillips.

Department of Communication Studies Procedures Manual, 2002 (Revised annually) 

Department of Speech Communication Self-study, Lead Author, Spring 2001.

EIU-CMN Corporate Community: A Corporate Communication Simulation. (2001). Co-authored with Melanie Mills.

Total Quality Management at the University of Connecticut. University of Connecticut (1996).

Process Management for the Quality Program Impaired. (1994) National Association of Fleet Administrators.

The Facilitator’s Handbook. University of Hartford (1993).

The Leader’s Packet:  Forms and tools to Assist the Team Leader in Coordinating a Team for the First Time.  University of Hartford (1993).

University of Hartford New Employee Orientation Program Manual. University of Hartford (1993).

A Handbook for Staff. University of Hartford  (Revised 1993).

Total Quality Management at the University of Hartford. University of Hartford (1992).

Forms and Procedures Manual (1st & 2nd ed.). University of Hartford (1989 & 1992).

Dialogue for Direction: Performance and Salary Review at the University of Hartford. University of Hartford  (1990).

Orientation:  Employment Interviewing and the Orientation Process at the University of Hartford (1st & 2nd Ed.). University of Hartford (1990 & 1992).

Basic Communication Skills Development Program for Client Managers of the West Virginia Department of Health. Co-authored with Craig Monroe (1987).